Privacy Policy

Last Updated and Effective: September 4, 2026

Welcome to SKYJO.

SKYJO is provided by WEJOY PTE. LTD. (“WEJOY,” “we,” “us,” or “our”), a company incorporated in Singapore with its registered address at 1 Fusionopolis Walk, #04-04, Solaris, Singapore 138628. We are the controller of personal data relating to SKYJO.

This Privacy Policy applies to the SKYJO game, its official website, and related services (collectively, the “Services”). It explains how we collect, use, share, store, and protect your personal data, as well as the rights available to you.

This Privacy Policy does not apply to products or services independently provided by third parties. Such third parties process personal data in accordance with their own privacy policies.

1. Personal Data We Collect

We may collect personal data directly from you, automatically when you use the Services, or from Apple, Google, and other third-party services.

1.1 Data You Provide to Us

We may collect:

Account and registration information: your email address, date of birth or age, country or region, nickname, profile image, and user ID;
Guest account information: the user ID assigned by us to your guest account and related game data;
Customer support information: emails, user ID, descriptions of issues, screenshots, and other relevant materials you provide when contacting us;
Interaction information: preset messages, emojis, and related interaction records sent through the game;

1.2 Data We Collect Automatically

When you use the Services, we may automatically collect:

Device and network information: IP address, device model, operating system, system language, country or region, network type, app version, device identifiers, and advertising identifiers;
Account and login information: login time, login status, user ID, and account activity;
Game and usage information: game records, game results, the acquisition and use of Gold Coins and Virtual Items, feature usage, and operation logs;
Diagnostic information: crash logs, error reports, performance data, and other technical information;
Location information: approximate location inferred from your IP address.
Security information: information relating to cheating, fraud, refund abuse, unusual logins, account misuse, or other violations.

1.3 Data From Third Parties

If you use Apple, Google, or another supported third-party service to log in, we may obtain your third-party account identifier, email address, nickname, profile image, and login verification result, depending on your choices and authorization.

We do not receive the password for your Apple account, Google account, or email account.

1.4 Transaction Information

When you purchase Gold Coins or other Virtual Items, we may receive the order number, purchased item, transaction time, amount, currency, and payment, refund, or chargeback status.

Payments are generally processed by the Apple App Store, Google Play, or another approved payment service provider. We generally do not collect or store your bank card number, bank account information, or complete payment credentials.

2. How We Use Personal Data

We may use personal data to:

create, verify, and manage accounts;
provide games, matchmaking, game progress, Gold Coins, skins, and other features;
process and verify purchases, refunds, and Virtual Item balances;
provide customer support and respond to your requests;
identify and prevent cheating, fraud, refund abuse, account theft, and other violations;
maintain the security, stability, and normal operation of the Services;
analyze use of the Services, troubleshoot issues, adjust game balance, and improve user experience;
send account, security, transaction, service update, and policy change notices;
comply with legal requirements, enforce our Terms of Use, and protect our or third parties’ legitimate rights and interests; and
fulfill other purposes explained to you when your data is collected.

We may process personal data to perform our contract with you, pursue legitimate interests, comply with legal obligations, obtain your consent, or rely on another basis permitted by applicable law.

Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before your consent was withdrawn.

3. Device Permissions

If a feature requires access to a device permission, we will request your permission through your operating system or the game interface. You may manage permissions through your device settings. Refusing or withdrawing a permission may affect features that depend on it.

We may share personal data:

with cloud service, data storage, technical support, analytics, crash monitoring, security, anti-cheating, customer support, notification, and payment service providers that assist us in providing the Services;
with Apple, Google, and other third-party platforms to exchange information necessary for login, orders, payments, or refunds;
with our affiliates and business partners to operate, maintain, analyze, and improve the Services;
in response to lawful requests from courts, law enforcement agencies, regulators, or government authorities;
where necessary to enforce our agreements, investigate violations, or protect our, our users’, or third parties’ rights and safety;
with relevant parties and professional advisers in connection with a merger, acquisition, financing, reorganization, asset sale, or other corporate transaction; and
in accordance with your instructions, authorization, or consent.

We require service providers that process personal data on our behalf to process it for the agreed purposes and in accordance with applicable law.

5. International Data Processing and Transfers

We operate globally and may share your personal data with our affiliates and service providers. As a result, your personal data may be transferred to, stored in, or processed in countries or regions outside the place where you live, including countries outside the European Economic Area.

When carrying out such transfers, we will take reasonable measures to require the relevant recipients to process your personal data in accordance with applicable data protection laws and appropriate security standards.

6. Data Security

We use reasonable administrative, technical, and physical security measures to protect personal data against unauthorized access, use, alteration, disclosure, loss, or destruction.

However, no network transmission, server, or storage system can be guaranteed to be completely secure. You should keep your account and login credentials secure and contact us promptly if you discover any suspicious activity.

7. Data Retention

We retain personal data only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, or protect legitimate interests.

Account and game data are generally retained while the account remains active. Transaction, customer support, security, anti-cheating, and technical records may be retained for longer periods depending on their purposes and applicable legal requirements.

After an account is deleted, we will delete, anonymize, or isolate the relevant data in accordance with applicable law and our internal retention rules. Certain data may be retained for a reasonable period due to legal obligations, security, fraud prevention, dispute resolution, backup, or technical reasons.

Data that has been anonymized so that an individual can no longer reasonably be identified may continue to be used for statistics, analysis, and service improvement.

8. Your Rights and Choices

Depending on applicable law, you may have the right to:

access, correct, or delete your personal data;
restrict or object to certain processing of your personal data;
receive and transfer certain personal data you have provided to us;
withdraw consent you have previously given;
object to direct marketing;
where applicable, challenge significant decisions based solely on automated processing; and
lodge a complaint with a competent data protection authority.

If you are located in France, you may lodge a complaint with the French Data Protection Authority, the Commission Nationale de l’Informatique et des Libertés (“CNIL”).

You may manage certain account information, advertising choices, and device permissions through the game or your device settings. To exercise your rights, please contact us at skyjo@wejoysg.com. To protect your account and personal data, we may ask you to provide information necessary to verify your identity.

9. Children’s and Minors’ Privacy

The Services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13.

If you believe that a child under 13 has provided personal data to us, please contact us at skyjo@wejoysg.com. After verification, we will take appropriate measures in accordance with applicable law, such as deleting the data, restricting access, or terminating the account.

Users who are at least 13 but under 18 must use the Services with the consent and supervision of a parent or legal guardian. Where personal data processing is legally required to be based on consent, we may require the minor and their parent or legal guardian to provide or confirm such consent jointly.

10. Advertising

We may display advertising, promotional activities, or commercial content through the Services.

To provide and measure advertising, we and our relevant partners may process device information, IP addresses, advertising identifiers, approximate location, Service usage, and advertising interaction information. Such information may be used to display advertising, measure effectiveness, prevent fraud, and improve advertising services.

Where required by applicable law, we will obtain your consent before carrying out such processing. You may manage certain advertising choices through the game or your device settings. Changing your settings may not reduce the number of advertisements you see but may affect their relevance.

11. Third-Party Services

The Services may contain links to third-party websites, login services, app stores, payment services, or other third-party content.

This Privacy Policy does not apply to personal data processing activities independently determined by third parties. We recommend reviewing the relevant third party’s privacy policy before using its services. We cannot control and are not responsible for personal data processing independently carried out by third parties.

12. Changes to This Privacy Policy

We may modify this Privacy Policy in response to changes in the Services, technology, law, or our business.

When we update this Privacy Policy, we will revise the “Last Updated and Effective” date at the top. For material changes, we may notify you through an in-game notice, email, or another appropriate method.

Where required by law, we will separately obtain your consent before carrying out any new processing activity.

13. Contact Us

If you have any questions, comments, or requests concerning this Privacy Policy, our personal data practices, or your personal data rights, please contact us:

Data Controller: WEJOY PTE. LTD.

Registered Address: 1 Fusionopolis Walk, #04-04, Solaris, Singapore 138628

Privacy Contact: skyjo@wejoysg.com

Official Website: skyjoapp.com

To help us identify and process your request, we recommend using “SKYJO Privacy Request” as the subject of your email and providing your user ID and a description of your request.